In 2015, Anthem Inc. was the victim of a breach that put 78.88 million records at risk.
Also in 2015, Premera Blue Cross had over 11 million records exposed.
In just the first three months of 2018, over 1 million healthcare records from various companies had been breached.
These days, you can never be too careful when it comes to protecting patient data.
Healthcare IT is becoming an increasingly outsourced department, thanks to advantages like the cloud and scalable, repeatable solutions that help to lessen the cost of technology. But beware: before you outsource, prioritize these considerations:
#1 – Does the Provider Specialize in Healthcare IT?
Not all IT providers are created equal. Unless a company is specifically set up to handle sensitive healthcare data, you could be putting your organization and patients at risk. HIPAA requirements and other precautions aren’t common practices among general IT providers. You need to feel confident that any IT solutions provider will be able to set up the necessary precautions to keep healthcare records safe and secure.
#2 – What IT Solutions Do They Provide?
The term “IT’ can span a huge range of tasks and elements. From setting up a local intranet to creating remote connections to developing apps to implementing firewalls and other procedures, there’s a lot that an IT provider could do.
You should consider what IT solutions you need and compare it to the services offered by the provider. Some providers provide a full gamut of services, while others only specialize in one or two disciplines, such as app development or network administration.
Having multiple services through a single provider can often result in a better price, but more importantly, it can help you create a more cohesive solution that allows all the components to work together correctly and efficiently.
#3 – What Kind of Support Do They Offer?
Your team is in the healthcare business and don’t have time to become IT gurus, too. You want to make sure that you can receive ongoing support from your provider in the event of a technical issue that could affect the care you’re able to give.
Before you commit to a provider, find out about how they offer support and service, and how they can deliver it. For example, some companies offer a variety of touchpoints, from chat to phone to email to remote sessions. Having multiple ways to get in touch can help streamline the resolution phase to get you up and running again faster.
#4 – What Security Measures Do They Use?
You can never be too careful when it comes to data safety, and it’s okay to ask about the safety measures they put in place to help you protect your organization. Things like firewalls, two-factor authentication, and encryption are just a few of the strongest safety features you should require. Even though data safety can be complicated, the best providers will be able to explain their methods simply so you can make an informed decision.
Securing the Safest IT Solutions for Your Healthcare Network
It’s a lot to consider, but it’s worth the extra research to ensure you make the safest decision for your healthcare organization.
Roxiticus Health has been serving healthcare companies with myriad IT solutions for nearly 20 years. We’ve built our systems and services to promote data safety in healthcare so your organization and your patients can have peace of mind that critical information stays where it belongs.
Find out more about Roxiticus Health IT services and how we can help you run a safe, secure business.