You know that your organization needs to do better. That’s why you’re looking into a medical software development company—to find a partner that will work hard to deliver the quality you need.
But identifying patient requirements and implementing a successful medical software are two different things.
How do you identify a would-be partner from just another software company? By asking the right questions. Here are three questions to ask any contender.
How Does This Software Meet the Needs of My Hospital?
Your organization is just as unique as the patients you serve. You cover a whole bevy of healthcare problems, from cancer to infectious disease to traumatic injuries.
And that means you need a software that works just as hard as you do.
Bespoke medical software should strike a balance between structural functionality and flexibility.
For example, it should have templates and tools handy that make it easy for your employees to work efficiently. But it should also be customizable to meet needs across different departments.
Standard features, for example, would include automated email notifications and scheduling features. But administrators would need things like travel authorizations and customizable schedules for doctor recall, while labs might need test interfaces to give doctors all the results they need to reach the right conclusions.
What Training and Support Services Do You Provide?
One of the most common process improvement mistakes is trying to implement a system before your staff is fully prepared to use it.
That’s why it’s vital to ask a potential software provider what training they provide. Remember, your system is only as good as the people who use it.
The ideal training package will combine live training with self-service options that empower your employees to solve problems independently.
However, you should still be sure to ask about the support services your provider offers. And if they say they respond promptly, ask for more detail. “Promptly” could mean anything from 10 minutes to 24 hours—and in an emergency, you need to know when help will come.
What are Your Integration and Reporting Capabilities?
Finally, you need to ask about the system’s integration and reporting capabilities.
Whether you’re looking for a custom application or a pre-built system that you can customize to suit your needs, you probably have a few systems and software programs already in place. For a large organization, transferring over such a high volume of data takes up precious time and manpower that cannot be spared.
For this reason, you want to find a system that can integrate seamlessly with your pre-existing systems in order to make the whole process more efficient.
And above all, don’t forget about reporting capabilities.
Compiling reports is a crucial part of a healthcare software, from a doctor compiling a report on a patient’s healthcare information to hospital management generating key performance indicators and analytics to assess their hospital’s success.
You want a system that can do the whole spectrum but is still able to hone in on the most important details—otherwise, that data is just a long list of numbers.
The Medical Software Development Company You Need
If you’re looking for a custom medical software development company that will take your organization to the next level, we’re here to help.
We’ve delivered custom software solutions to the healthcare sector since 1999. We know how to make a system that works, because we know how to work with you to identify your needs and develop a solution that meets your toughest performance challenges.
Ready to see how we can help? Get in touch today.