Developing medical software is a relatively complex task. So, it’s important to work with a developer that has the experience and a proven track record in this field. With the increasing demand for the digitization of operations in healthcare, many new medical software development companies have sprung up. This makes it more difficult to choose a suitable developer for custom software.
If you need to work with a competent medical software developer, here are some of the questions you need to ask.
1. Are you familiar with HIPAA regulations on privacy protection?
Software that captures, stores, retrieves and transfers personal medical data must meet vital security regulations. Sometimes these rules can become quite complicated. Requirements of state and federal laws such as the HIPAA privacy protection regulation and the security and breach notification rules must be met by health software developers. Unfortunately, some developers still market old software that isn’t fully HIPAA compliant.
2. Can you provide contact information for your satisfied clients?
You should look carefully at your potential developer’s portfolio before you sign a contract. Check references first and make sure you ask as many questions as the organization is prepared to answer. Find out what their experience was while working with the developer. How did they handle:
- Data conversion
- Data security
- Design and development
- Support and maintenance
You also need to be sure that your developer complies with best practices with respect to project and cost management and communication. You don’t just need to have a great software solution, but you also want to have a hassle-free development process.
3. How experienced are your developers?
Find out whether the company has qualified and experienced developers that are competent enough to build the solution you need. How long has the company been developing medical solutions? Ask for proof of their completed projects over the years. Also, make sure that they have created the type of software you want for another organization that provides the same type of services you offer.
4. Can you sign a non-disclosure agreement?
Your custom software is an important part of your intellectual property assets. So, you need to protect it. One of the best ways to do this is to sign a non-disclosure agreement. Ask the developer if both of you can sign a legally binding agreement that the technical details of your application and database won’t be revealed to a third party. This allows you to take legal action if you believe that sensitive details about your project have been leaked.
5. What type of support and maintenance do you offer?
Normally, working with medical software development companies directly allows you to receive better support after deployment. But not all support contracts are created equal. You need to get as many details as possible before you proceed. A good support contract should include 24/7 online access to support staff. It should also allow you to enjoy certain security updates and bug fixes without extra charges. Good support will also inform you periodically about any security threats and hacking loopholes you need to avoid.
Do You Need a Reliable Custom Software Developer for Your Healthcare Organization?
Roxiticus has been developing medical software solutions since 1999. We have over 20,000 completed projects, and we’re ready to offer you our wealth of experience and expertise. Position your organization to provide better care and reduce the cost of your operations. Call Roxiticus now at (201) 590-400 for a free consultation today.