Comparing medical software companies is too important a decision to make without knowing what you’re actually buying into. Whichever provider you choose will ultimately be your business’s lifeline, and that decision shouldn’t be taken lightly.
To complicate the decision-making process, shopping around for medical software is quite a bit more complicated than purchasing other business tools. Because of the specialized nature of the software, it’s critical that you focus on the big picture offering that will allow you to achieve your business goals.
Let’s look at the top considerations that should direct your comparison shopping process:
#1 – What Goals Should Your Medical Software Achieve?
Medical software isn’t a one-trick pony, but rather a collection of systems designed to work together to achieve business goals. But what specific objectives should your medical software address?
One of the biggest drivers when choosing medical software is the goal of interoperability. As healthcare systems become more complex and fragmented, deploying software solutions to interoperate offers many attractive benefits.
In addition, you should consider the type of software you need and which business units will be using it. Practice management software, medical billing
software, and medical coding software are common products, but they may not be able to fully help you reach your organization’s goals. It’s important to consider how each software product will interact within your organization to bring you closer to your objectives.
#2 – Does the Medical Software Company Specialize in Your Specific Needs?
When it comes to medical software companies, each can be sorted into one of three buckets:
The first is a standard product designed for medical practices and organizations. This type of software provides a steady framework that may or may not offer opportunities for customization.
The second is a framework built for a specific area of practice, such large hospital enterprises or smalltown family practices. The features within the product are geared toward the specific needs in the area where it will be used.
And finally, the third option is to work with a developer to customize a software solution for your healthcare organization. It’s tailored to meet your objectives.
There are pros and cons of each type, especially in terms of functionality and cost. But the most important thing to consider when weighing your options is the provider’s experience in delivering solutions specific to your area of specialty and your users’ needs.
There are slight nuances to specialty practices that no general software product could be able to provide. This is especially important when opting for a custom developed product. Make sure they take your specialty into consideration when designing your system so you end up with a product that matches your needs.
#3 – How Will the Software Provider Provide a Sustainable Solution?
One of the biggest challenges facing the healthcare industry right now is the lagging sophistication of legacy systems. They’re too expensive to update, which means organizations must either stick with outdated technology or invest major funds into upgrading.
It’s important to not only consider your current technology needs, but also how your investment will carry you into the future.
#4 – What Level of Service and Support Do You Expect?
Ongoing service and support should be non-negotiable, but this benefit takes many forms. Does the provider offer dedicated help or just general FAQs? Can they assist with implementation and onboarding? Do they offer ongoing support 24/7? How can you access support and how long does it take to receive answers to your questions? What do they charge for service?
Knowing what kind of support and service you can expect moving forward is essential to keeping costs under control and ensure your system continues operating flawlessly.
Let Roxiticus Help You Compare Medical Software Companies
Roxiticus Health IT has been consulting with healthcare organizations on technology for over 21 years. Let us help you navigate your comparisons of the best medical software companies so you can get a product that will deliver on your business goals now and in the future.
Conducting a security assessment is an integral piece of any healthcare IT puzzle. It’s one of the first steps in determining where vulnerabilities exist and provides a data-driven foundation on what to do to mitigate your risks.
But are your security assessments living up to their fullest potential?
We’re sharing three of our most effective practices your security team can use to improve every assessment and give you and your organization better peace of mind:
#1 – Avoid a Complacent Mindset
Security assessments can cover anything from identifying vulnerabilities to reviewing policies and procedures to actively trying to hack into your network. They should be a routine part of your security strategy, but unfortunately, many organizations treat them as exactly that – routine.
Though most IT professionals take their responsibility seriously, it’s important that no one on your team become complacent about their actions. Security flaws can happen to any organization, even those who have never had security issues in the past.
In order to avoid a complacent mindset, IT teams should treat every security assessment with care and attention. Following a methodical approach to testing and assessments can help ensure no detail falls through the cracks.
#2 – Invest in Third Party Testing
Healthcare IT departments can and should conduct their own testing to identify and eliminate any gaps in defense. However, using a third-party testing service can double your impact and incrementally fortify your network security.
Third party security testing can help you to identify risks you may have missed. Testers use the same techniques that cyber criminals would use to gain access to your network and can deliver a better simulation than internal testers could perform.
#3 – Test and Assess Often
Technology is ever evolving, and your security assessments and testing must evolve, too. Risks can seemingly develop overnight and you may not catch them right away. Conducting frequent security assessments and testing can help you to identify gaps in defense before they can cause any damage.
In addition, your policies and procedures that govern the assessment process should also be reviewed and updated frequently. As new threats emerge and new practices are put into play, your documented procedures must reflect these changes.
How Roxiticus Health IT Consultants Can Help You Improve Every Security Assessments
A security assessment is one of the most important tasks of a healthcare IT department, and that responsibility shouldn’t be taken lightly. The last thing you want is to be forced to take action because an issue occurred. Rather, with diligent assessments, ongoing testing, and avoiding complacency, you can substantially reduce your risk of security threats and prevent issues before they can deal any damage.
As consultants and leaders in the healthcare IT industry, we’ve built over 21 years of expertise on providing our clients with effective solutions. We can help with every aspect of your project and intersystems consulting to help you protect your healthcare data.
Contact us today to learn how Roxiticus Health IT professionals can help you improve your security assessment process.