It’s a question plaguing thousands of healthcare organizations and facilities: should I invest in custom healthcare software development or purchase an off the shelf solution?

Regardless of your area of practice, it’s a struggle to work with inefficient systems and solutions that don’t function the way you do. Instead, many organizations are forced to change the way they work to accommodate whatever system they use.

As a result, organizations face additional challenges and limitations created by software that wasn’t designed to achieve your specific goals. In most cases, a custom solution makes the most sense, but let’s weigh in on the specifics of each so you can make an informed decision for your organization:

The Benefits of Custom Healthcare Software Development

While the goal of delivering quality healthcare remains the same across organizations, the manner in which that goal is achieved is far from standardized.

It’s this reason alone that makes the strongest case for custom healthcare software. By working directly with a developer, you can spell out exactly what you need from your applications and adapt them to how you work best instead of the other way around.

The software’s design and usability have a lot to do with the quality of care you’re able to deliver to your patients. Inefficient processes that take longer than they should, require excessive data entry, or otherwise add complexities affect your staff and your patients. As a result, staff members may spend more time on tasks, which can cause a delay in patient care and may limit the number of patients you’re able to treat in a certain time frame.

Custom software helps you avoid these and other pitfalls by designing workflows and systems from the ground up. In this matter, you’re able to tailor your solution to how you want to work, not how you’re forced to work.

Some of the ways our customers are improving processes are by creating central knowledge bases, adding repeatable processes and templates to cut down on manual tasks, and integrating with other systems to be one step closer to interoperability.

When Does Off the Shelf Make Sense?

Consider that if all software on the market were inefficient and useless, there wouldn’t be much of a software market to begin with. At times, it may make more sense to invest in an off the shelf iteration to cover some components of your operations.

For example, many marketing automation software solutions are already at the top of the industry, and trying to reinvent them would only add additional costs and hassles to your own workload. Instead, you might consider a custom API that integrates an off the shelf software with your custom solutions.

When deciding on custom versus off the shelf, the main determining factor is how the software works and how it communicates with other systems.

Is a Custom Solution Right for Your Organization?

It’s a lot to consider. Could a custom solution help you achieve your organizational goals?

Contact us today for a free consultation and let’s explore your options together.